Shipping policy

Char’s Creations Shipping Policy

At Char’s Creations, we are committed to ensuring that your handmade cosmetic products reach you safely and promptly. We offer shipping to domestic and international destinations. Below are the details of our shipping policy:

Processing Time:

Orders are typically processed within 2-3 business days. Wholesale orders are 5-7 business days. During peak periods, such as holidays or special promotions, processing times may be extended. We appreciate your patience and understanding.

Shipping Methods and Estimated Delivery Times:

• Standard Shipping (Domestic): 5-7 business days
• International Shipping: 10-15 business days

Please note that delivery times are estimates and may vary based on location and unforeseen circumstances.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight of your order and the destination. Free standard shipping is available for domestic orders over $100.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress.

Customs and Duties:

For international orders, customers are responsible for any customs duties, taxes, or fees that may apply in their country. We recommend checking with your local customs office for further details.

Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact our customer service team immediately at charscreationscustomers2@gmail.com. We will work with you to resolve the issue as quickly as possible.

We strive to provide the best possible service and are here to assist you with any questions or concerns.

Thank you for choosing Char’s Creations for your handmade cosmetic needs!